This privacy policy sets out how MADCOMS uses and protects any information that you give MADCOMS when you use this website. MADCOMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. MADCOMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28.02.2024

What we collect

We may collect the following information:

• Name/Surname

• Contact information, including email address and phone number

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

What do we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping

• We may use the information to improve our products and services

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail

• We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you a graphic design quote or contact you about your message.

You may choose to restrict the collection or use of your personal information in the following ways:

• Decline using of cookies when a popup window appears

You may request the removal of the personal information we hold about you under the Data Protection Act.

Website usage terms and conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MADCOMS relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice

• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: your name, email and contact details

• Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales



Unless otherwise agreed in writing by the MADCOMS, all Customers that have not submitted a credit application and been approved by the MADCOMS accounts department will be required to pay 25-50% of the project cost before work can begin, and all subsequent balances due are payable upon artwork approval. The downpayment is non-refundable. MADCOMS reserve the right to refuse completion or delivery of work until past due balances are paid. The Customer shall pay the MADCOMS costs, charges and expenses directly or indirectly incurred in obtaining or otherwise enforcing payment of outstanding accounts. If, after the project has commenced, subsequent invoices are not paid within 7 days, a 5% “delayed payment” fee will be charged. Further: 10% – Payment due in 10 days from the invoice date, 30% – Payment due in 30 days from the invoice date, 60% – Payment due in 60 days from the invoice date, 90% – Payment due in 90 days from invoice date.

Revisions and alterations

New work requested by the Customer and performed by the MADCOMS after a proposal/estimate has been approved is considered a revision or alteration. If the job changes to the extent that substantially alters the specifications described in the original estimate, MADCOMS will submit a revised proposal/estimate to the Customer, and both parties must agree to a revised additional fee before further work proceeds. Author’s alterations and other copy changes requested after layouts or mechanicals are completed are billed at the MADCOMS by standard hourly rates.


All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use. Upon payment of all fees, the following reproduction rights for all designs created by the designer for this project shall be granted:

• Client to gain full transferable rights to brand identity

• Client to gain full license to reproduce works through commercial printers


The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.

Failure to pay the invoice will result in a court order to reclaim the full amount plus expenses. The client will also pick up the costs for carrying out the court order and the cost of any letters required by a solicitor. This credit mark will be made against a business or personal address until the payment is made in full.